Yesterday I went through all my Vodafone bills for the last six months. I have been out of the country and although I check them online I didnt notice that my Dongle bill had gone up five months ago from £7.50 to £15.00. I was told this was because it had gone out of contract. It would have been nice to have been told about this or at least offered a new contract but it seems the policy is to not say anything and hope the customer doesnt notice.
I was quite annoyed as I havent used it for the entire six months I was away but its still cost me £75 even though I didnt use it. I didnt mind paying £7.50 just to keep it going but was unaware it had gone out of contract. Anyway in response I just rang up and cancelled it. No offer was made of any compensation or any attempt made to keep the account going.
I would actually like a pay as you go account as there may be months where I dont use it but then a month where I need it every day. Does such a product exist? I understand they all have 30 day limits on them now.
