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Data sim activated - not registered on network error

Mel76
3: Seeker
3: Seeker

I have purchased a data sim and chromebook bundle, I have activated my sim but I can not connect to the vodafone network via the sim - I get a 'not registered on network' error.

 

Used the scan for networks and selected Vodafone from the list - chromebook tells me that the sim is activated.

 

Unsure what else to try here ? 🤕

1 REPLY 1

CallumR
Moderator
Moderator

Hey @Mel76. You can take a look at our Support page t go through some steps that can help with your SIM. 

If you're still experiencing trouble with your SIM, you can reach out to our Social Media team on Facebook or Twitter.