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06-04-2018 05:05 PM
I use a mobile broadband with a Vodafone SIM. I do not have a Vodafone mobile account (I prefer EE).
To register an online account on MyVodafone, part of the registration is to receive a text to verify my identity. However, this is sent to the mobile broadband SIM number. Which I cannot view the text messages - because I have to login to the web portal.
Utter madness. I have spent hours speaking to customer services, and the (slowest ever) online chat. And still I have no ability to view my account online.
06-04-2018 06:33 PM
Hi @quidos
If you have Vodafone Connect software for tablets or data dongles you can register from the device, the code will come up on your dashboard or appear as a popup.
When you have completed registration, you can register an alternative contact number to receive the code and this does not need to be a Vodafone number.
Please see the link below, there is further information to help but if you are unable to register live chat or Customer Services are there to help.
07-04-2018 05:05 PM
Finally found some useful information from that link you provided (thank you) and critically this link is the one that is required to view text messages and settings: