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Mobile Broadband

Netflix 139 error on Apple TV

2: Seeker

Hi, I have an Apple TV that I watch Netlfix through. I have in the past used my Vodaphone Sim in a mobile router to access Netflix but am now (last month or so) getting an error message when I go to watch a film on Netflix (Error 139 code) - everything else on the Apple TV works fine through the sim, and Netflix works fine through the broadband. So it seems like something is being blocked by the Vodaphone ISP - can this be unblocked, and how do I go about sorting that?

 

Any ideas appreciated!

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1 REPLY
Moderator

@keithtalent I've done some digging on this for you and found the following troubleshooting steps: 
- Turn off your Apple device and wait for 30 seconds then turn it back on again.

- Check if the date and time of your device is accurate, go to:
 - Settings 
 - General
 - Date & Time and adjust time either manually or by choosing a time zone.


Please let us know how you get on with these steps 

 

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