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R218 mobile WiFi no 4G abroad

Harry3747
2: Seeker
2: Seeker

Hi,

 

I’m currently in Germany trying to use a R218 mobile WiFi. It’s pay as you go UK sim. However, I can only get a 3G signal with it. I know there’s 4G signal available in the area though. 

 

Is anyone able to help with this? 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

The device I assume will connect to the best signal available. 

I have seen past posts where a person has not been able to achieve 4g whilst abroad. Some of this is down to the account and can also be the network your connecting to. Ate you able to connect to a different Network ?

You could speak with Vodafone via live chat or their abroad number via Contact-us.

Is there anything you can't do on 3G that needs 4G ? I appreciate 4G is faster. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.