R218 mobile WiFi no 4G abroad

[Harry3747]

Hi,

I’m currently in Germany trying to use a R218 mobile WiFi. It’s pay as you go UK sim. However, I can only get a 3G signal with it. I know there’s 4G signal available in the area though. 

Is anyone able to help with this? 

[BandOfBrothers]

The device I assume will connect to the best signal available. 

I have seen past posts where a person has not been able to achieve 4g whilst abroad. Some of this is down to the account and can also be the network your connecting to. Ate you able to connect to a different Network ?

You could speak with Vodafone via live chat or their abroad number via Contact-us.

Is there anything you can't do on 3G that needs 4G ? I appreciate 4G is faster.