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Slow Broadband

uncleboffo
Not applicable
Only get 24kbps from vodafone mobile broadband. The USB modem shows constant green light, which reading some other threads suggests we can only expect dial-up speed. Question is whether anything can be done to improve it or if not, will vodafone cancel contract mid-term? Is there any comeback on PC world who obviously sold broadband to someone living in an area where only dial up speed was available.
1 REPLY 1

RetiredTom
Community Manager (Retired)
Community Manager (Retired)
Hi uncleboffo,

I've just checked the postcode you gave us when you registered, and you are in an area of intermittent Mobile Broadband coverage. As you got 14 days peace of mind for coverage, we wouldn't be able to cancel your account mid-contract on this basis. The good news is coverage enhancements are planned, and so the signal strength in your area will improve in the future.

Thanks,

Tom

eForum Team