main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Mobile Broadband

Top up voucher

Highlighted
2: Seeker

On 29th May I went into the West Bromwich store for a £20 top-up voucher which Raheem gave me, a quick and easy transaction. Today I went into a Vodafone store for another such and I was asked the dongle number which is not needed for a top up which I can put on myself.  I ended up with a new SIM - the present one was still current -  and I'll  probably have to register instead this new one. Do different stores work differently?

View more options
2 REPLIES
17: Community Champion

No they should all be giving the same info @ExGlos_04

It should be as easy as described in How-can-I-top-up-my-tablet-Mobile-Wi-Fi-device-or-data-dongle.

A new SIM certainly isn't a requirement. 

Current Phone > Samsung Note 9 512Gb > Model: SM-N960 Duos.

Samsung Gear s3 Frontier Watch.

View more options
2: Seeker

Thank you Band of Brothers for that information. I was very puzzled to be told that the credit expires after 90 days and I would, as I'd said I didn't have the number as it's not necessary for a top up voucher,  need a new SIM. It's the credit that expires not the SIM  I thought. Anyway in future when I buy a top up I'll see if this happens again. Your help is appreciated.

View more options