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Mobile Broadband

Video pass

2: Seeker

Hi there,

I have just installed 2 x 4g wifi routers to watch  Netflix etc on my Smart Tv but it is using my data and not the video pass data. so far 15G on one and 13G on the other.

I had an online chat and they said its because i didnt have the data cap on?

I tried again but still using my data on both boxs and not video pass?

When i try to put data cap on it removes the video pass and if i put the video pass on it takes the data cap off!

Please help 

Thanks Phil

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2 REPLIES 2
2: Seeker

Hi there,

I have just installed 2 x 4g wifi routers and i'm having exactly the same issue, Netflix etc is using my data and not the video pass data. so far 15G on one and 3G on the other.

I had an online chat and they said its because i didnt have the data cap on?

I tried again but still using my data on both boxs and not video pass?

When i try to put data cap on it removes the video pass and if i put the video pass on it takes the data cap off!

Please help

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17: Community Champion

Hi @PHILJ

 

Please see this previous thread,https://forum.vodafone.co.uk/t5/Mobile-Broadband/Data-not-allocating-to-video-pass/td-p/2587495 there is a reply from @Alex.  

 

The link for the Terms and Conditions has changed and can be found here: Vodafone Passes from August 2018

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