main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Mobile Broadband

age restricted content bar.

logizuhi
2: Seeker

Hello. Can't seem to remove the age restricted content bar. I have logged into my Vodafone account, provided credit card details and it says the bar is now turned off.

 

I waited 24 hours, restarted my device - no joy

I turned the bar on and off again, restarted - waited 24 hours, no joy

I have checked and I don't have a securenet account so I don't think that's the issue. The bar is clearly still on because on certain sites it tells me it is age restricted.

 

This has become an issue because I often use a VPN when working remotely. I sometimes use safenet, but Vodafone seems to block this. I have tried to download other VPNs but they all seem to be blocked.

 

For information I have an unlimited datasim and I'm using my device as a hotspot.

CAN ANYONE HELP ME?

 

 

 

View more options
1 REPLY 1
Farai
Moderator

Hey @logizuhi 👋 I'm really sorry to hear about the issue you've been having with the content control bar. We'd be happy to take a closer look at the account and help you get to the bottom of what's going on. So we can get the ball rolling on this, please reach to us via social media here 👍

View more options