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4g issue in city centre

gazmix
4: Newbie
Hi

I live in the city centre and all's been good up to last Friday when I started having problems using 4g.
It says 4g on the phone but only 1 of the little arrows shows. This happens within I'd say of a 100m Sq radius of my home, then further I go away it gets better.
If i go to settings-mobile networks and change my preferred network to 3g all's cool.
Help appreciated.
35 REPLIES 35

gazmix
4: Newbie
Hi
I was wondering if I would be contacted personally, via here or a pm.
Thanks

Rahim
Moderator (Retired)
Moderator (Retired)

@gazmix Are you still experiencing 4G issues within your area?

 

If you area, please see the private message I've sent with details on how to get in touch.

gazmix
4: Newbie
Hi yes the problem still exists, I have already sent this but will do so again

ok i copied & pasted the questions in the link into the reply box along with my answers.

Thanks

Rahim
Moderator (Retired)
Moderator (Retired)

@gazmix Thank you. 

 

I've replied to your latest email earlier today (10 September 2016).

gazmix
4: Newbie
OK thanks. Do you have all necessary information now?

Thanks

Rahim
Moderator (Retired)
Moderator (Retired)

@gazmix I've checked your email address registered within your profile and can see we're still waiting on a reply from the message we sent you on 10 October 2016.

 

Please reply via email with the relevant information. 

gazmix
4: Newbie
Rahim, can you resend as I cannot find mail dated 10th Oct in my inbox.
Thanks
gazmix

Rahim
Moderator (Retired)
Moderator (Retired)

@gazmix I've sent you a private message with details on how to get in touch.

 

gazmix
4: Newbie
Rahim, I have filled in the form and sent it 2 times on the 27th of September and 9th October. All the information I sent was up to date.