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10-01-2022 06:57 AM
Hello:)
need help with 4g not working on my iPhone since a week now. It always gives E instead of 4g/3G. I tried all of these but unsuccessfully:
1) reset apn settings
2) swapped 4g for 3G. Still I get E.
3) swapped phone
4) chatted with Vodafone customer service, but they said my account is ok and could not explain the lack of data coverage .
5) my area has network coverage, but I have no 4g everywhere I go
i will stay 2 more years with them and I pay 33£ / month and this is somewhat frustrating.
thanks for any help anyone can give
Megghi
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10-01-2022 07:05 AM
It could be your sim card that is glitching @Megghi
A Vodafone store can perform a sim swap.
Another route is to ask customer service to refresh your account i. e reset / provision it for 4G.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
10-01-2022 07:05 AM
It could be your sim card that is glitching @Megghi
A Vodafone store can perform a sim swap.
Another route is to ask customer service to refresh your account i. e reset / provision it for 4G.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
10-01-2022 07:52 AM
Thank you so much. They refreshed the account. Now it is working.
10-01-2022 10:27 AM
That's great @Megghi
Glad I could help.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.