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BD3 - Bradford

rockstar442
2: Seeker
2: Seeker

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

I only notice it happening at work.

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

BD3 9QT


3) Does the issue occur if you try your SIM card in a different phone?

This issue has been ongoing since I moved to Vodafone in September 2015, I have been through this process before and was advised to get a new SIM card, which I did, but that hasn't solved the problem.

4) What errors are seen or heard when the issue occurs?

Websites/apps load slowly if at all, when I do a speed test it is very unstable.

5) Does this happen on 2G, 3G, 4G or all?

It happens on 4G, if I switch to 3G it seems fine.


6) When did you first notice this issue?

Within a few months of moving to Vodafone in September 2015, the service will be fine continuously for a number of weeks or even months but then there'll be a few days with terrible 4G speeds despite being in the same location.


7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

Intermittent, when it does occur it tends to last for a few days.
10 REPLIES 10

Alex
Moderator (Retired)
Moderator (Retired)

@rockstar442 I've sent you a private message with an alternative contact method. :smileyhappy: