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Breaching Vodafone T&C's phone has been disconnected.... just bought new iphone x plz help No signal

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2: Seeker

hi i've just bought the new iphone x on ebay. i bought a pay as you go sim card and topped up 10 pounds to buy the big bundle. i sent a text to my friends with my new number and vodafone have disconected my number. why has this happened ? i have not breached any t's and c's, this is the 2nd time i have topped up with 10 pounds really fustrating now please can someone help. i rang the number they left but it goes straight to voicemail and i really want to facetime my mum right now as she is in spain and i have no wifi!!

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4 REPLIES
17: Community Champion

How many texts did you send? It would have to be an awaful lot to make Vodafone think you were doing so for commercial reasons rather than personal.

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2: Seeker

i send about 200 texts letting my freinds and family know of my new number.

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2: Seeker

its fustrating because theres no one to sort it out

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17: Community Champion

Call customer services on 191 or go into a store

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