Ask
Reply
Solution
20-03-2017 12:30 PM
20-03-2017 12:38 PM
Hi
I'm not surprised your feeling unimpressed with this situation.
Split ports can have the effect your having but unfortunately there is not much youncan do at your end to resolve this.
If this was me I'd ring customer services and ask for the account to be fully reset.
We have a Vodafone Team on the forum that can help people too. They read all posts so it can take a short while for them to catch up with your thread and I'm sure they will help.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
20-03-2017 02:49 PM
I've sent you a private message with details on how to get in touch.
For anyone else with the same issue, try the steps listed here and if you’re still affected, contact customer service.