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Network queries

EN6 3 - South Mimms, Herts

4: Newbie

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

No idea


2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? 



3) Does the issue occur if you try your SIM card in a different phone?

 All Vodafone SIM cards (personal and work).


4) What errors are seen or heard when the issue occurs?

No signal


5) Does this happen on 2G, 3G, 4G or all?



6) When did you first notice this issue?

09:00 15th Aug 2019


7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?


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Hey @inthemix516, thanks for getting in touch! We're sorry to hear you're having trouble with your signal and know how frustrating this can be.

I've taken a look into the postcode you've provided and we've got some unexpected issues in that area at the moment, that could be causing some disruption to your service.

Rest assured, our Engineers are working hard to get everything back up and running again as quickly as possible. You can sign up for updates on the work we're dong here - simply pop your postcode in and choose to be updated by email or text.

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