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Network queries

Engaged tone?

3: Seeker

Hi all,  why does callers to my phone now get a engaged tone when i have no signal?

Before they usually get a message or they just couldn't connect.

Thanks. 

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3 REPLIES 3
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17: Community Champion

Hi @Skyline01 

 

This is probably due to the call not diverting to your voicemail.  

 

If you are out of range, incoming calls should be diverted to your voicemail.  Take a look at the divert to voicemail settings on your phone.  Also further information here:   Voicemail settings 

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3: Seeker

I've never had voicemail switched on.

 

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17: Community Champion

Hi @Skyline01 

 

Try turning on your voicemail and see if it makes a difference. I would recommend slam down notifications from your voicemail settings, when you have signal you will then receive a free text message to let you know you have received a missed call.

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