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Network queries

Help me

1: Seeker

He did not receive the remaining 10GB event, which is a 3x event for 5GB of attention.

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2 REPLIES 2
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17: Community Champion

Hi @ak546892 

 

You are going to need to give a better explanation, I have read this numerous times and can't understand exactly what you are asking.

 

You also need to mention if you are PAYG with a Big Value Bundle or pay monthly.

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17: Community Champion

As this is going to probably need account access for clarification and there is no account access via thisforumanymore @ak546892 it would be probably quicker for the account holder to call customer services on 191 or use Live Chat  》Contact-us  or speak with the Vodafone Social Media Teams viaContact-us-for-account-specific-queries. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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