M4 Manchester

[janeed]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

same problem 5 miles away yesterday

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

M4 and all Manchester tried

3) Does the issue occur if you try your SIM card in a different phone?

not sure - don't have another phone

4) What errors are seen or heard when the issue occurs?

 Phone is not registered on the network

5) Does this happen on 2G, 3G, 4G or all?

 all

6) When did you first notice this issue?

 Thursday

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

 intermittent

Customer service agents have been less than useless at helping with this. they didn't even point me to this forum.

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[janeed]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

same problem 5 miles away yesterday

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

M4 and all Manchester tried

3) Does the issue occur if you try your SIM card in a different phone?

not sure - don't have another phone

4) What errors are seen or heard when the issue occurs?

 Phone is not registered on the network

5) Does this happen on 2G, 3G, 4G or all?

 all

6) When did you first notice this issue?

 Thursday

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

 intermittent

Customer service agents have been less than useless at helping with this. they didn't even point me to this forum.

[BandOfBrothers]

Hi @janeed

Checking on the Vodafonr uk-coverage-map

[janeed]

Thanks

Does this mean I can't use my phone for another 5 days!  I don't think 9 days without service is acceptable. I need my phone for work as well as personal stuff.

[BandOfBrothers]

Not necessarily.  

It means people in that area may experience issues while the maintenance work is being carried out. 

[bluedog]

That looks like a mistake to me,  thats the m4,  not M4 postcode in manchester.

If youre having trouble registering on the network over such a wide area its a sim or handset issue.   Try ringing customer services or popping into a shop.  Waiting probably wont do you any good.