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Network queries

Mobile internet speed too slow ! ! !

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3: Seeker

I have complaint in June 2020 about my 10Mbps is giving me 1.4Mbps from April and I have been told that vodafone will come back to me and will sort out about it, but nothing happened sorted till today(Aug 2020), and I been paying same amount £26.46 per month. 

I am really upset and stressed about Vodafone customer service, they are very un professional and looks like dosen't care about the customers . . . . .  Even I have spoken to customer service Manager as well, he is just wasted my time twice I called him around an hour so bad.

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3 REPLIES 3
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7: Helper

Hi

By Mobile, do you mean SmartPhone only?

 

OR a broadband package?

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3: Seeker

Smart Phone only

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7: Helper

Hi

If you don't have a broadband package then should your post's be in another forum?

 

This is broadband and landline, perhaps Mobile Devices?

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