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03-12-2021 09:00 AM - edited 06-12-2021 11:01 AM
4G signal disappeared a few days ago locally , only 3G remains.
Normally speeds are around 30 Mbps Down & 20 Mbps Up.
Currently 2 Mbps Down & 0.5 Mbps Up.
Network Status checker reports no problems locally.
Two attempts at live support and I've been fobbed off by both.
I've tried multiple devices and sims on Vodafone and all experience same issue.
If i drive to nearest town signal is fine.
Can't seem to get Vodafone to acknowledge or respond on this issue.
21-12-2021 12:10 PM
Thanks, to be fair to vodafone if the signal hadn't been consistently good so such a long time before I wouldn't have noticed the sudden drop. Hopefully this can be resolved now.
Todays speedtest
26-12-2021 11:03 AM
Thought things were picking up, but it's been fluctuating more than ever. Sometimes 4g comes back for a little bit but then seems to get worse after that.
27-12-2021 08:49 AM
As bad as usual today.
29-12-2021 08:34 PM
Still no improvements
02-01-2022 06:15 AM
Still waiting for any response from Vodafone on why speeds dropped from 30+ down to around 7 and remain low.
Speed this morning.
03-01-2022 08:22 AM
Still poor.
04-01-2022 10:23 AM
No better and still no response from Vodafone regarding the issue.
05-01-2022 04:01 PM
Thank you for getting back in touch @Ihavenoname - I've checked on the status of your network case and our dedicated team are still investigating this for you. I appreciate the time you've been waiting isn't ideal but rest assured this is being worked on. Thanks for your ongoing patience with us.
05-01-2022 04:16 PM
You need patience when data speed are like this.
11-01-2022 11:17 AM
Still waiting for improvements