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Network queries

Network issues

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1: Seeker

Hi there

I cannot access some websites but once I am on wifi with jio or airtel these websites work. It is not content lock. please has anyone experienced this before and what can I do to resolve it.

The message that comes up when i try to open website is ''Safari cannot open the page because it could not establish a secure connection to the server'

I tried clearing cache, cookies, browsing history. Most of the vodafone user suffering with this issue.

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17: Community Champion

Hi @chandraathithan 

 

From what you have written you are a Vodafone India customer.

 

The forum is Vodafone UK help and support with no access to Vodafone India customer accounts or network issues and you will need to contact your service provider, Vodafone India. 

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17: Community Champion

Hi @chandraathithan 

 

From what you have written you are a Vodafone India customer.

 

The forum is Vodafone UK help and support with no access to Vodafone India customer accounts or network issues and you will need to contact your service provider, Vodafone India. 

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17: Community Champion

Are you able to try another browser @chandraathithan instead of safari ?

Are the other users all using iPhone's ?

If so as a process of elimination can you try your sim card in another phone  ?

Some websites maybe blocked by your Network or maybe some software on the phone is hindering the pages opening.

In the Uk Vodafone have securenet which acts as a protection to stop certain sites opening.

Have a word with your Networks Customer Services just to ask and explain other Vodafone users are experiencing the same issues.

I wish you all the best with this situation. 

 

 

 

Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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