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Network service

xdtravisxd
1: Seeker

I haven’t had signal anywhere since 10a.m (10th of October) I’ve tried everything I can.

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @xdtravisxd

 

 

I appreciate how frustrating it is when signal fails, fringe coverage or intermittent connection presents issues.
Mast congestion can affect masts depending on how many people are accessing that particular mast at any one time.
Manually choosing another Network in your phones settings ,and then re choose Vodafone can help as it refreshes the connection.

And try choosing 2G in the phones settings which may improve call quality but would affect Data Speeds. 
Please check if you've not already done so what the Vodafone Network Mast Status Checker is reporting for your area.
Your Local masts may show as OK so Please also use the Zoom out feature in the map to check surrounding masts for issues.
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https://www.vodafone.co.uk/explore/network/uk-coverage-map/index.htm
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Vodafone have provided a specific Self Help Thread that holds Initial Checks and a Template that asks certain questions that will Help us and the Social Media Team to ascertain what's possibly going wrong in your area. Please would you re post the template with your answers.
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Link : http://forum.vodafone.co.uk/t5/Network-queries/Network-issues-initial-checks-and-template/td-p/18566...

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.