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Solution

No service

grisewos
2: Seeker
2: Seeker

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

 No, I've been in London and various locations in Northants and the issue is the same

 

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

Everywhere so far but currently at NN6 0QA 

 

3) Does the issue occur if you try your SIM card in a different phone?

No other phone to try this in but another SIM card seems to work in my phone

 

4) What errors are seen or heard when the issue occurs?

 Says "no service"

 

5) Does this happen on 2G, 3G, 4G or all?

 All

  

6) When did you first notice this issue?

About 4pm yesterday afternoon

 

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

Permanent

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @grisewos

 

It seems to me that through your own process of elimination it could be your sim card as your phone works ok with another sim in yours. 

Or you've been very unlucky ad go where you have visited. 

A person can check their masts via inputting their full postcode in > Vodafone Network Checker.

Any Vodafone High street Stores can replace the SIM Card via a SIM Swap. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.