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Network queries

Obtaining a security key for my Vodafone router

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oldginger
2: Seeker

I have a vodafone router CV90273 and on trying to log on, on my HP laptop which I haven't used for some time, I get a query asking for my security key. I haven't got a security key for this router. Where can I obtain one from?

information gratefully received.

Thank you.

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Beth
Moderator

Hi @oldginger! I've taken a look for you and as far as I'm aware your network security key is your router's password. You should see this on the label/sticker of the router itself or within the paperwork of your router. If you've not got access to this, please pop our Social Media team a message with a link to this thread and they'll be able to locate the password for you after passing some security 🙂

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Farai
Moderator

Hey @oldginger 👋 We'd be happy to look into this for you. However, I'm struggling to find the CV90273 Vodafone Router you referred to in your post. Are you able to provide some images of the device in question? So we can have a better understanding of what's going on. 

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oldginger
2: Seeker

Hi Farai,

My apologies for sending you incorrect information in my last post. My router which I am having trouble with is a

Vodafone Wi-fi hub Not a C90273.

Hope that this helps you to solve the problem of obtaining a Security Key for my router.

KInd regards,

Oldginger.

 

 

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Beth
Moderator

Hi @oldginger! I've taken a look for you and as far as I'm aware your network security key is your router's password. You should see this on the label/sticker of the router itself or within the paperwork of your router. If you've not got access to this, please pop our Social Media team a message with a link to this thread and they'll be able to locate the password for you after passing some security 🙂

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oldginger
2: Seeker

Thank you for the information regarding my Vodafone router. Following your advice,  the problem

was successfully resolved.

Thank you.

Kind regards.

Oldginger.

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MarkD
Moderator

That's great to hear @oldginger! We're glad everything is resolved, remember to check out the other threads on our Community if you have any other questions 😁

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