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Outages HS3 3AJ Isle of Harris

robmac
5: Helper

Been a while since it has been off but the mast here is playing up again sporadically over the last few weeks but been off last couple of days. Its the same for everyone in the village so its not a handset issue etc. We get outages all the time

6 REPLIES 6

robmac
5: Helper

should have checked first. Its a known issue. Apologies

 

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

The Network Checker is reporting...

 


We're trying to fix a network issue which might be affecting calls coverage. It’s now being investigated. We'll update this page as soon as we know more.

 

You can Register for an update on this issue.

 

It also shows the area is very patchy for signal. 

 

Vodafone Network Checker.

 

Options such as a Sure Signal that works off Home Broadband to create a 3G signal in the home will help but does cost £69 for the device. 
 
Another option for people on an eligible tariffs and phones is Vodafone Calling Over Wifi. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Thanks for reply..yep I have looked at that . My iPhone 5s doesn't support calling over wifi

 

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @robmac

 

You're welcome.  :Smiling:

 

That's right Vodafone haven't included that iPhone model into the eligible selection for Calling Over Wifi. 

 

The Sure Signal could still be an option however for signal at home. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

 

Removed the open sure signal post as it doesn't seem as relevant as first thought - apologies! 🙂

@robmac We're aware of a potential issue with your local serving site (6281).

 

It's already been raised and we're working to get this resolved as quickly as possible.