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PAC Transfer to Vodafone

emma2439
2: Seeker
2: Seeker

number transferred over from old talktalk sim. I can make calls but CAN NOT receieve calls

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Hi @emma2439

 

Numbers don't port over a weekend.  From what you have written, your porting has started this morning  and in progress with the files moving across.  Usually a quick turn off and back on does the trick.

 

You will probably find it sorts itself out late this afternoon but if you still have issues tomorrow, please come back to the forum and the Team will be able to raise a split port request.

Josh
Moderator (Retired)
Moderator (Retired)

@emma2439 The advice from @AnnS is spot on! We wouldn't process a port-in order over the weekend, this may mean your order is currently in progress and not fully fulfilled on all aspects of the services.

If this issue persists over the next 24 hours, please get in touch with us on the forum again and we'll happily go over some other options with you.