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Welcome to Vodafone Community

Network queries


4: Newbie
Lost network access across all devices, can't check if my account is suspended as I can't do the verification process.

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How many devices have been affected by this?


If you're having difficulties with Network coverage, you can see any updates on our Network Status Checker.

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17: Community Champion

Hi @Walkers1867



Live Chat can check your account. 


Am I right in thinking you've tried your Sim Card in another phone as a process of elimination to rule out the phone or sim card that may be at fault.


Try another Sim in your phone.


If necessary any Vodafone Shop can replace the Sim Card via a Sim Swap. 


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