cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

SO31 can't recieve or make calls

KayLarbs
2: Seeker
2: Seeker


Post Title SO31

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? - all in the area of locks Heath 

2) What is the full postcode SO31 6WB 

3) Does the issue occur if you try your SIM card in a different phone YES 

4) What errors are seen or heard when the issue occurs? ALL CALLS CANNNOT BE MADE OR REVIEVED IT SAYS NETWORK ISSUE 

5) Does this happen on 2G, 3G, 4G or all? ALL 

6) When did you first notice this issue? 8am this morning 

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent 
1
Share

1 REPLY 1

Alex
Moderator (Retired)
Moderator (Retired)

@KayLarbs I've checked your local serving site (23292) and it looks to be performing correctly. 

I can see on our network status checker we've been doing some work in your area recently - please let us know if you're still experiencing the same issues and we'll look into this further for you. :smileyhappy: