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Network queries

Slow text delivery

1: Seeker

Dear all


New customer with ported phone number. Ported to an iPhone 6. My text deliveries have been slow. This is more of a pain for the log-in sites (e.g. Vodafone's own site) which needs to send you a text to log-in. It's been a pain. I was wondering if anyone had any tips to fix this?


With Thanks

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17: Community Champion

This could be mast congestion or fringe coverage related @helpwithmyphone 


Does this happen everywhere or in one place ?


As a process of elimination perhaps try your sim card in another phone to rule out your current one.


That or the sim card may need replacing via a Vodafone Highstreet Store.


Check your masts via status-checker.

That and Vodafone have a help page with template too > Network-issues-initial-checks-and-template.

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.


Samsung Gear s3 Frontier Watch.

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