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Network queries

TN24 - Kent Network issues

3: Seeker

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

 

No the issue seems to be in various places

 

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

 

TN24 0HB & postcode listed on profile.

 

3) Does the issue occur if you try your SIM card in a different phone?

 

Yes.

 

4) What errors are seen or heard when the issue occurs?

 

I have good signal strength, 4G signal however my data speeds are non-existent. Below 1.5 M/BPS a lot of the time. Upload doesn't even register anything.

 

5) Does this happen on 2G, 3G, 4G or all?

 

Seems to be all.

    

6) When did you first notice this issue?

 

July.

 

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

 

Permanent.

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