Why is vodafone blocking my website?

[jackhood9]

Hi,

My website https://ce-tech.info/

Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!)

It works on wifi and O2 networks, but vodafone is giving an issue.

I have https enabled and SSL certificates (can be checked on 

Please can this be fixed 

[Lucy_F]

Thanks for getting back to us @robbo651. The categorisation for the URL has been updated by our team. Please monitor this over the next 48 hours and let us know if the issue persists. 

[robbo651]

Thanks @Jason have done that but still the same issue

[Gemma]

You're welcome @robbo651 - We'll check the ticket daily for you. It can sometimes take 3-5 working days. 

[robbo651]

@Gemma Thank you

[niallkiddle]

Hi @Gemma ! Would it be possible to put a request for my e-commerce website to get unblocked as it is just a protein supplement that we launched but it’s getting flagged on every vodafone users network.

The url is https://organised.co/

We just finished a big launch event and unfortunately nobody can visit!

[Janey]

Hi @niallkiddle I've checked your website on https://www.blocked.org.uk/ and can't see that we're blocking it. Please could you pop over a screenshot of the error you're seeing? 

[niallkiddle]

Hey @Janey thanks for getting back to me. Just to check it was .co and not .com you entered in.

Here are some screenshots

 

 

[Ami]

Hi again @niallkiddle. Thanks for reaching back out! I've double checked this for you and can't seem to see that the site is blocked from our end. Could you please send over a screenshot of the actual error message you're seeing? 

[niallkiddle]

Hi @Ami  not sure if you saw my last message. There are screenshots there.

The website URL is https://organised.co/

Make sure you put .co and not .com!

It definitely is being blocked as shown on blocked.org.uk but also nobody on Vodafone can access and gets the 18+ content block come up from Vodafone.

Please make sure to enter address correctly. 

[Gemma]

Hi @niallkiddle - I've requested the site https://organised.co/ to reviewed by our Support team. This is logged under reference INC000005171891. One of us will come back to you hear as soon as we've an update.