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Network queries

Wi Fi won't enable on Iphone 8 - Vodaphone have not enabled despite phone call

2: Seeker

My Wi fi calling has been disabled and it says I have to contact Vodaphone - which I did but they said they would sort out and call me - which they have not done 

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1 REPLY 1
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17: Community Champion

Hi @oloren1988 

 

When you called Vodafone did the agent advise what's happened ?

Unfortunately there is no account access via this forum anymore so you would need to preserve with customer service or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries. 

Is everything activated via your myvodafone.

Calling Over WiFi Set up. Ask the agent to force the phone via sending an OTA configuration update that should provision your phone for Calling Over WiFi. 

"Register for Vodafone Wi-Fi Calling

Text the word CALLING to 97888

This is a free text which will add the service to your account

You should receive the following confirmation text:

Thanks. We’ll add Wi-Fi Calling to your account in the next 24 hours and will let you know when you’re all set up.

If you’d like to discuss this with us, or if you have any other issues, you can find more info here or contact us

Once you receive the confirmation text, switch on Wi-Fi Calling in your settings

Go to Settings, scroll down and choose the Application icon

Choose Phone and scroll down until you see Wi-Fi Calling – select the box beside this option

A pop-up will appear asking you to confirm if you want to enable Wi-Fi Calling – tap OK"

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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