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Network queries

Wifi Calling

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1: Seeker

hi i contacted you already you said everything is fine but actually it still doesnt work since i cantacted you about wifi calling it says contact vodafon 

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1 REPLY 1
17: Community Champion

Some of the help tips in the official wi-fi-calling may help @milansaytag699 

 

I appreciate if you've tried some or all of these. 

 

Also.....

 

Calling Over WiFi Set up. Ask the agent to force the phone via sending an OTA configuration update that should provision your phone for Calling Over WiFi. 

 

"Register for Vodafone Wi-Fi Calling

Text the word CALLING to 97888

This is a free text which will add the service to your account

You should receive the following confirmation text:

Thanks. We’ll add Wi-Fi Calling to your account in the next 24 hours and will let you know when you’re all set up.

If you’d like to discuss this with us, or if you have any other issues, you can find more info here or contact us

Once you receive the confirmation text, switch on Wi-Fi Calling in your settings

Go to Settings, scroll down and choose the Application icon

Choose Phone and scroll down until you see Wi-Fi Calling – select the box beside this option

A pop-up will appear asking you to confirm if you want to enable Wi-Fi Calling – tap OK"

 

The teams on the Vodafone Forum do not access Vodafone accounts from here now but the teams on Vodafone Facebook and Vodafone Twitter can as well as Live Chat or support on 191.

My apologies at having to send you elsewhere to engage with Vodafone UK as I appreciate you came here , signed up and created a post to reach out for help but the Team here can no longer help with Account based issues.

 

But it's the same Social Media Teams here that help and assist via Facebook and Twitter.

 

Things have changed as they have decided that help and assistance with account based issues would be best supported that way.

 

I appreciate not everyone wants to use Social Media however it takes but a few moments to create a Twitter or Facebook account and then can be forgotten if necessary. Just a thought.

 

Please remember to include the link to your forum post, along with your username.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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