We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We don't have broadband in my locality, so vi unlimited night data comes at rescue. I'm only using my phone as hotspot for internet connectivity. There is only one place near window balcony where i get reliable network on first floor, but since past ...
I have a contract for 2 sim only monthly plans plus the one number (apple watch) on one of the plans. One plan is mine which ends in a few months and which I am prepared to run out. However my son's plan including one number does not run out till Au...
I have been observing for months that my net wont go past around 50kb while browsing the web and apps and games are barely usable with speed bearly evomegle er corssing 20kb sometimes and wont run any onlinr games throughout the day but somehow im ab...
My trusty Nokia 1600 phone has started playing up. If I switch the phone off when I'm at home, then when I turn it on again I get a good signal (5 bars) for about 7-8 seconds, then the signal disappears. If I travel 1/2 mile up the road, I get a si...
Hi, my website www.woodroydcreative.co.uk is blocked by your SecureNet content filters (it doesn't say which). I've scanned the website on multiple virus & malware detection websites with no issues. The website has a valid SSL cert. The website pro...
Hi, We noticed that Vodafone is blocking our clients from visiting our site. Our domain is: lds.xyz We think that this is a false positive.We did a check on our site's safety with google and it shows that it is safe https://transparencyreport.google....
I just brought a new phone and kept my old number from ee and used a PAC code to transfer to Vodafone but now my phone and sim has came it’s said no Service for the past three days and won’t let me create a my Vodafone app account
As the title says this issue is persisting since 2 pm when I was in my online class. I just switched off my phone, changed the sim's slot from 1to 2 and again to 1, checked my current pack and its gonna expire on 2 of may so I have a balance as well....
My Samsung s8 says "not registered on network", when trying to call someone. I've tried network operators > search networks, and get the error message "error whiles searching for for networks". If I try "select automatically" it says "unable to conne...
Hi, Can someone help me - regarding 'phone masts'; who would I need to contact regarding installing one on a parcel of land? Many Thanks W
