We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I'm looking for a data only SIM for my 4G router. VF offer a Red 100GH plan 30 day that looks fine but I have one important question.Do VF block port forwarding on their data only SIMs? I am checking because other providers like O2 do. The ability to...
I have been speaking to support and hitting an absolute brick wall when trying to explain the issue to them. I am seeing extremely low speeds and packet loss as soon as i hit a Vodafone router with the IP 192.168.213.22, support are throwing wild cla...
Having major packet loss and latency issues over the past week, has been fine for 18 months.I have a SIM which I use primarily for gaming - it's used in a 4g/5g router, and I have had no issues up until recently. I know it's a Vodafone issue as I've ...
Hello,We have received several complaints from our customers that they are unable to use our grocery delivery app, Zapp, because our top-level domain "quickcommerce.org" is being blocked by Vodafone and requires the customers to disable content contr...
I rely on 5G for work, living where I do (BS35) it's my only option for any sort of sensible internet speed. I am confused as to why a few days a week I have a 300mb+ connection, completely stable, no latency, no dropouts. Then almost like someone fl...
Hi ,Over the last couple of months my v new Samsung S20 FE has no signal / service for most of the day. I've been on chat with voda support , followed instructions , reset phone , new sim etc etc. Voda says not their fault. Phone has been to samsun...
I've had svery low Internet speed on 3/4G for a few wekks now and situation has been deterioating starting this week and even no connection at all. I try to restart my phone everytime when it happens but no improvement. I've never had this before i...
Yesterday 10-2-23 Wifi calling stopped working on both my phone and my husband's. We live rurally and have no signal at all so Wifi calling is absolutely essential. I feared this would happen when the Suresignal box was made defunct! I am presuming ...
Does anyone else have experience with Vodafone 4g speeds? When I'm downloading, specifically on steam, my internet speed gets throttled to about 100 or 200 KB/s, but it seems to happen on random days? For example it doesn't seem to have any connectio...
I’m getting [Removed] off with how [Removed] Vodafone mobile data is I pay £25 a month and I can’t even watch a video clip on social media thinking I’ll be better if on giffgaff £15 a month unlimited data that works sort it out Vodafone [MOD EDIT:...
