We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, I have a relative in Norway who has been unable to text or call me on either of my phones (an ancient Nokia 6310i and a Samsung Galaxy A33) since I moved my contract away from Vodafone about a year ago. My provider wasn't able to fix the issue so...
SoI was a EE customer for years since Orange and a couple of years back I switched over to Voda. Now the service has deteriorated so badly over the past few months that I am happy to get a 4G with one bar (meaning kb connections) or H+ with very slo...
Post Title: M26 Manchester 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes -in one location. If I move 100 yards down the road in either direction, the signal starts to improve 2) What is the ...
dispatchweekly.com/ has been blocked by vodafone for the last couple of weeks, it was fine before. The site hasn't been backlisted and it is 100% legit. can you please unlock it ?
Why does the status network checker not work.I get a map of my location flash up very briefly then it changes to a red shaded blank screen
Hi, I'm looking for some help from a Vodafone agent. I need to see if it's possible to retrieve an old disconnected number I had. Thanks
Issue:Unblock/Whitelist Domain "qrcodes.pro" Hello, We have been receiving multiple reports from Vodafone users accessing my company's website. The domain "qrcodes.pro" has been flagged as a phishing/malware site in your security solution. Unfortunat...
is welcome@uk.vodafone.co.uk a legit vodafone email adress?
Hi there, Our website; www.aquaswitch.co.uk is being blocked by SecureNet and Vodafone 4/5g is it possible for you to remove this? Our sites being blocked, and our customers are struggling to get on now that use Vodafone. Would you be able to resol...
We receive our phone signal from a mast at CW6 9RY. Please note this is the mast not my postcode. The mast was down in July and has been completely out of service from August 2nd. Vodafone just say they are working on it and each time we have contact...
