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Network queries

phone displays it can see volte but cant use it

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2: Seeker

so, just joined, using a mi mix 3 5g and it displayes volte but.......... it wont use it and according to Radio Switcher app volte isnt provisioned.   this would seem to be accurate as trying to call causes the phone to drop to 3g.

 

whats the problem?  to me it looks like its just not been provisioned on my account but voda seem to think it has

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1 REPLY 1
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17: Community Champion

Hello @mark2410 

 

Perhaps let the Vodafone Social Media Teams via Contact-us-for-account-specific-queries take a look at your account.

 

🌈 Stay Safe & Stay Alert.  🌈

 

 

 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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