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Accessing The eForum

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bolo
12: Established
12: Established

‎10-01-2016 11:30 AM - last edited on ‎11-01-2016 08:34 AM by Moderator (Retired)

In order to access my account, I have had to change my password on numerous occasions over the past week. Is there any way that I can stay logged in or stop having to change my password? I have no problems accessing my account on any other site and am a bit sick of keying in 8 digit codes sent to my landline.

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thesoupdragon
17: Community Champion
17: Community Champion

‎10-01-2016 11:54 AM

When you log in to the eForum there is a little tick box that says "Remember me". Make sure you put a tick in the box.

It won't bypass the login screen but it will repopulate the text fields for you, so you just hit the login button.

 

Screenshot_2016-01-10-11-49-41.png

TSD. :smileywink:

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thesoupdragon
17: Community Champion
17: Community Champion
In response to bolo

‎11-01-2016 07:45 PM

As the main Vodafone Account site and the eforum need to have separate login credentials that could cause even more confusion I would suspect?

 

We can definitely propose a rethink and see what can be done?

😉

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STEVESOLD
4: Newbie
In response to thesoupdragon

‎22-01-2016 01:16 PM

If you are an occasional user it is confusing trying to log in, I understand there being 2 different log in's, but both sites look identical.

As said maybe 1 log in & then select where to go.

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