Welcome to Vodafone Community
I was expecting the free Amazon Tech pack after upgrading my home broad band.
So far it hasn't arrived and I cant find the text messages confirming the new upgrade.
Can you help?
It's been 30 days since I activated my broadband and I still haven't received my Amazon Tech Pack Code
Do you know if there is any problem?
When will I receive my code?
Hi @ENSEOS! You'll receive an email with information of how to claim the Tech Pack once your broadband has been active for 30 days. If this time frame has passed and you're unable to find the email within your spam or junk folder, please pop our Social Media team a message. They'll be able to enter your account and check the activation dates for you