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18-05-2020 09:50 PM
I have turn off the age restriction content and proved my age as well but its been few days that i m dealing with this issue again n again . If you can’t resolve the problem then i have to leave Vodafone
19-05-2020 04:57 AM
Hi @Laraib
We've seen recent past posts where a person has turned off the adult content restriction from their end but still encounter issues.
It maybe also worth checking other possible avenues such as Vodafone Securenet if you have that on your device as this can block sites.
Using a VPN can also cause some issues occasionally.
Try clearing the cache and cookies of your browser or even try another browser.
I assume you can access the site via Wi-Fi ?
Sometimes sites also need whitelisting too as they've been incorrectly blocked by the network.
If you care to share the site link then the Vodafone Social Media Teams can pass this onto the relevant team.
If not then I'd suggest to contact Live Chat or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries and they can check your account from their end.
Unfortunately there is no account access via this forum anymore.
I wish you all the best with this situation.
🌈 Stay Safe 🌈
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.