cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Customer Service Feedback

ASYMONDS440
2: Seeker
2: Seeker

Hi there, 

 

I wanted to give a massive thanks to Dan on the customer service team who I rang today (21-01-2020) at 14:11 as he went above and beyond what any rep would ever do. I had no signal at all and I had tried the online chat and they were completely unhelpful so I tried the phone call service instead.

 

I just wanted to thank him for his patience and I hope he gets the recognition he deserves for being so patient and helpful through a difficult issue especially when he could have just given bog standard responses but instead stuck with me until my issue was resolved.

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Fantastic to read some positive feedback which also helps bring balance to the forum and to the support Vodafone do give.

Well done to Dan. 👍

I'm sure the Vodafone Social Media Teams here who read all posts will feed this back too @ASYMONDS440 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.