Default to credit rating - URGENT

[rleacy]

I had an account with Vodafone, that I closed after paying the final bill before I moved country. 

When I returned 6 months later I had lots of letters saying I owed vodafone money. 

Vodafone assured me this was a mistake and zeroed my account. 

Now when checking my credit report I have not one but TWO errors to do with a vodafone account. When I have never owed vodafone any money. 

I have tried online chat, they couldn't help me. I tried calling and have had several failed attempts. 

What can I do now?

[BandOfBrothers]

When you closed down your account did per chance close down your direct debit ?

Please let the Vodafone Social Media Team here catch up with your thread as they maybe able to help. 

Some help and advice in > https://forum.vodafone.co.uk/t5/Off-topic/Default-on-your-Credit-File-How-to-add-a-Notice-of-Correct...

[Tash]

@rleacy We'd like to look into this further.

I've sent you a private message with details to contact our dedicated Credit File team.

Once they receive your information, they'll be in touch to help.