Default

[crborrett]

I have a default from 5 years ago on my credit file. I need to get this satisfied as applying for mortgages. As it was 5 years ago I don't have any letters for who to contact. I don't even have the mobile phone details anymore. Can someone advise who I can contact about this? Thanks

[Effie]

Hey @crborrett I hope you're well. If you drop our Social Media team a message here then they can look into this for you! 

[BandOfBrothers]

@crborrett 

If a default was warranted then it would typically remain on a credit file for 6 years.

https://www.experian.co.uk/consumer/guides/defaults.html 

" A default will stay on your credit file for six years from the date of default, regardless of whether you pay off the debt. "

However do take up @Effie advice to contact the Vodafone Social Media Teams so they can look at this for you.

[crborrett]

Hi,

yes I read about contacting the team on Facebook after I put this post! Thanks for your help anyway 😃