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Pay a old Vodafone bill it is showing on my credit record
There is no account access via the Vodafone Forum anymore so you would need to speak with the social media Team via Vodafone Facebook or Vodafone Twitter.
They have a dedicated Credit File Specialist Team who can investigate this for you @Iulian30
That or customer service on 191 or Live Chat > Customer Support.
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui / Pie.
Samsung Gear s3 Frontier Watch.