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Hi jcbabe2113, welcome to the eForum!
I'll get this chased, see what I can find out for you as well.
I too am waiting for my tickets...
When you logged onto your account to fill in your details, there was a PDF you could view or download which gave all the details about how to get there etc and the times, this also states that the tickets will be sent by text to your phone the day before the event.
I also received an email with a link to the same PDF on the 19th August (about 10/11 days after filling in details).
Link to the PDF
Now when you filled in your details I think it said on screen that you would be sent the tickets at least 5 days before the event which contradicts the other information.
Maybe Vodafone should consider reviewing the way these VIP tickets are handled, some of us have a 3-4 hour drive to get down to Woking and not getting the tickets far enough in advanced leaves you anxious that this may not happen at all.
Personally I am taking my 8 yr old who is to say the least very excited that he will be meeting Lewis Hamilton (on the PDF it says he will be making an appearance).