cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Vodafone mail problems on Thunderbird and Android

okanho2
2: Seeker
2: Seeker

My father hasn't been able to receive emails on his laptop via Thunderbird or on his cell phone via the email app for two weeks. I was there today and when I tried to retrieve the emails, the box always says "Connection to imap.vodafonemail.de failed (the space in front of the de is mine so that this doesn't become a link). It doesn't have the settings either changed, it doesn't really do much except check emails.

It works normally at my house. He has internet and can also log in to the website for his emails.

Does anyone have an idea as to what this could be?

 

3 REPLIES 3

Lucy_F
Moderator
Moderator

Hi @okanho2 Is this a problem you're facing with a Vodafone UK service? This forum is for support for Vodafone UK users, if the issue is faced with Vodafone Germany, their support can be found here

AnnS
17: Community Champion
17: Community Champion

@Lucy_F 

This is a SPAM posting, a direct copy and paste from Reddit https://www.reddit.com/r/Vodafone/comments/1hez39s/vodafonemail_probleme_auf_thunderbird_und_android...

These spammers wait until a response and return with a 'I got this'  and include an inappropriate link.

Gemma
Community Manager
Community Manager

Thanks for the heads up on this @AnnS - We'll continue to monitor.