main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Off topic

smart platinum 7

2: Seeker

hi my smart platinum 7 will not swicthback on?

View more options
2 REPLIES
17: Community Champion

Hi @steveeasy57 have you tried a different charger in case your battery is flat and the charger is not working?

View more options
17: Community Champion

Hi @steveeasy57

 

Try a soft force restart via the instructions in > Vodafone-smart-platinum-7-soft-reset.

 

If that does not help then a hard reset may help but beware thus may delete your info from the phone. 

 

Vodafone-smart-platinum-7- Hard Reset.

IMG_1084.JPG

View more options