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Blackberry email problems

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4: Newbie

Hi everyone,

 

I have a Blackberry Classic and yesterday I had a problem with emails. I could receive them but I couldn't send any, I'd get the clock symbol then I'd get the red sign symbol saying it hadn't worked.

 

I deleated the email address this morning and tried to reinstate it to see if this would work. Now I get a message saying that the email address can't be added at this moment.

 

Any ideas?!?

 

As always thanks!

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1 ACCEPTED SOLUTION

Accepted Solutions
17: Community Champion

Hi @LustForLeith

 

Have you tried registering the Blackberry with the network (host routing table). Try the steps below, you should then find the options for adding email appear.

 

http://support.blackberry.com/kb/articleDetail?ArticleNumber=000037347

 

If you continue to have problems, you may need to back up any important information and do a master reset. You can then set up the phone and email from scratch.

 

 

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2 REPLIES
Moderator (Retired)

Hello @LustForLeith

 

Are you still experiencing this problem?

Have you tried adding this email from another email account to see if the issue is with the address itself?

 

Louise

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17: Community Champion

Hi @LustForLeith

 

Have you tried registering the Blackberry with the network (host routing table). Try the steps below, you should then find the options for adding email appear.

 

http://support.blackberry.com/kb/articleDetail?ArticleNumber=000037347

 

If you continue to have problems, you may need to back up any important information and do a master reset. You can then set up the phone and email from scratch.

 

 

View more options