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Have iPhone 7 which has been on contract for a year, lost SIM and previous number can i unlock?

Bawzion
2: Seeker
2: Seeker

Hi, im not very good with technology hence my mistake in throwing away my old SIM card when i bought a SIM only contract from EE, iv come to put the SIM in my iPhone 7 and have now realised my phone is locked to Vodaphone, i have submitted an online form however i do not have my previous number or SIM, will i still be able to get the phone unlocked?

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Bawzion

 

You have two avenues to unlock your iPhone. 

Use your previous contract details which are needed in the online form. You don't need your old sim.

Maybe someone you know remembers your old number or you have an old bill or email somewhere with it on. 

 

The second avenue is to pick up a Vodafone Payg SIM card and use it for 30 days making calls and sending texts etc and then fill in the unlocking form using the new details. It's still free to unlock but will cost a minimum top up to use it for the calls etc. 

The iPhone is not unlocked via inputting an unlock code like other phone makes are, but instead is unlocked remotely via Apple and their Database.

The Vodafone Network typically lets a person know it's unlocking has been requested to Apple after accepting your online unlock request. (Please Check Spam Inboxes too)

Apple then process the Networks request and occasionally this can take approximately up to 30 days sometimes to complete an unlock request made by a Network.

Please Periodically insert an active Alternative Networks Sim Card in the iPhone and hook up to iTunes. When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar. 

From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process.

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Thankyou, what if i went to the Apple store, could they unlock it for me then?

BandOfBrothers
17: Community Champion
17: Community Champion

No Apple wouldn't be able to help you with Unlocking a Network locked iPhone. 

It has to be requested by the Network it's locked to @Bawzion

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.