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Solution

NETWORK UNLOCK CODES

stuartwearing
1: Seeker

I'm having trouble getting a network unlock code for my iPhone 8. I've used it for over 30 days on Vodafone. I've completed the form online but get a response saying the IMEI doesn't match the one on the account. I've done it twice being extra careful to type the IMEI in correctly. I do plan to continue using the phone on Vodafone but just want to unlock it for possible future use. What should my next step be?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @stuartwearing

 

If on Payg then a person needs to use the sim card making calls, sending texts etc and then use the new Payg details to request its unlock. 

 

If on Pay Monthly then x3 bills needs to have been paid on time. 

 

An iPhone is not unlocked via inputting an unlocking code like other phone makes are, but instead is unlocked remotely via Apple and their Database.

The Vodafone Network typically lets a person know it's unlocking has been requested to Apple after accepting your online unlock request. (Please Check Spam Inboxes too)

The iPhone isn't actually unlocked at this stage.

Apple then process the Networks request and occasionally this can take approximately up to 30 days sometimes to complete an unlock request made by a Network. Please Periodically insert an active Alternative Networks Sim Card in the iPhone and hooking up to iTunes is only typically needed if its an iPhone 4 or older. When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar. From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.